Bruce Winningham
NAHQ Healthcare Quality Competency Framework
This is the framework I utlilize for professional and organizational advancement and effectiveness in healthcare. The twice-validated, industry standard Framework formalizes the knowledge areas and technical skills required for healthcare quality professionals. Click on each domain to see competencies (or scroll down).
Quality Leadership and Integration
Advance the organization through collaboration, learning and communication. Lead the integration of quality into the fabric of the organization to achieve objectives.
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Direct the quality infrastructure.
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Regulate the use of privileged or confidential information.
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Implement processes for engagement and teamwork.
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Create learning opportunities to advance the organization.
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Communicate effectively.
Population Health and Care Transitions
Health Data Analytics
Leverage the organization's analytic environment to help guide data driven decision making and inform quality improvement initiatives.
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Apply procedures for the governance of data assets.
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Design data collection plans for KPIs.
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Acquire data from source systems.
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Integrate data from internal and external electronic systems.
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Use statistical and visualization methods.
Patient
Safety
Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture and improving processes that detect, mitigate or prevent harm.
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Assess patient safety culture.
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Apply safety science principles and methods.
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Identify and report patient safety risks and events.
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Collaborate to analyze patient safety risks and events.
Regulatory
and Accreditation
Direct the evaluating, monitoring & improving compliance with internal and external requirements. Lead the processes to prepare for, participate in, and follow up on R/A and certification surveys.
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Operationalize processes to support standards compliance.
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Facilitate continuous survey readiness activities.
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Guide the organization through survey processes and findings.
Quality Review and Accountability
Direct activities that support compliance with voluntary, mandatory, and contractual reporting requirements for data acquisition, analysis, reporting, and improvement.
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Relate current and emerging payment models to quality.
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Execute measure requirements.
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Facilitate practitioner performance review activities.
